Frequently
asked
Questions (FAQ)
Discover detailed answers to frequently asked questions (FAQ) about our process, pricing and how we can elevate your digital presence.
We’re committed to providing top-notch design solutions for a variety of digital platforms. Below in the FAQ section, you’ll find answers to common questions about our process, pricing and how we can assist you in enhancing your digital presence. If you can’t find the information you’re looking for, don’t hesitate to reach out to our team directly for further assistance.
Let’s work together to create outstanding digital experiences!
What services does Pixelean provide?
Pixelean offers professional UI/UX design solutions for websites, mobile apps and SaaS products. Our expertise extends to website development services using WordPress and webflow. Additionally, we specialize in creating highly effective landing pages that significantly boost sales for businesses.
What sets Pixelean apart from other UI/UX design agencies?
We offer user-friendly design solutions to our clients, assisting them in making informed decisions to address their online design challenges. Our strong focus lies on meeting project requirements and deadlines. Client satisfaction is our primary goal in delivering our services.
Do you offer custom web design solutions?
Certainly! Our web design agency, Pixelean, specializes in offering comprehensive custom website design solutions. Leveraging the power of WordPress and Webflow, we create tailor-made websites that perfectly align with our clients’ unique needs and preferences. Your online presence is our priority and we are dedicated to delivering top-notch, personalized web design services.
What do you need to start working on a website design project?
To craft a website aligned with your vision, please provide the following details:
- Business Logo
- Brand Guidelines
- Site Map
- Business Description
- Main Objectives for the Website
- Number of Pages and Detailed Content
- Examples of Similar Websites
- Competitors’ Websites
Your responses will help in creating a tailored proposal to meet your specific needs.
Which CMS platforms do you work with
To enhance performance, we prefer utilizing widely-used Content Management Systems (CMS) such as WordPress and Webflow for constructing responsive websites.
Do you offer SEO services along with web design?
We exclusively offer on-page SEO services during website development to optimize content and enhance online visibility, ensuring a strong foundation for search engine performance.
What security measures do you implement in your web design projects?
In our web design projects using WordPress, we prioritize security through comprehensive measures. We integrate robust security plugins, regularly update themes and plugins, enforce strong password policies and conduct regular security audits to identify and address potential vulnerabilities promptly.
For WordPress, we ensure secure hosting with SSL encryption, protecting data in transit. We adhere to best practices for secure coding, employ Content Delivery Network (CDN) services for improved performance and security and conduct regular security assessments.
We follow industry-standard security protocols, such as input validation and output sanitization, to prevent common security threats. Additionally, we stay abreast of the latest security updates and patches to proactively address emerging vulnerabilities. Our commitment to a layered security approach helps create websites that prioritize user data integrity and provide a secure online experience.
How does the payment process work?
We facilitate payments through reputable channels such as Payoneer, Wise and Western Union, providing our clients with secure and globally recognized options for financial transactions.
What kind of technical support is provided after the website is live?
Upon completion of your website, we provide complimentary support for three months, addressing issues and making minor adjustments. Subsequently, there is a nominal fee for alterations. Any additional content, such as new pages or product uploads, beyond the initial three months will incur an extra charge.
Do you engage in signing a Non-Disclosure Agreement (NDA) as a standard practice prior to commencing the project?
Certainly, we prioritize confidentiality and often sign a Non-Disclosure Agreement (NDA) before initiating any project. This ensures the protection of sensitive information and fosters a secure collaboration environment.
